Privacy Policy

Eutopia Wellbeing CIC is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, attend our events, participate in our activities, or contact us.

Who We Are

Eutopia Wellbeing CIC is a community interest company dedicated to improving wellbeing, reducing social isolation, and supporting positive mental health through workshops, support groups, and community activities.

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@eutopiacic.org.uk
Website: https://www.eutopiacic.org.uk

Information We Collect

We may collect and process the following information:

• Name
• Email address
• Telephone number
• Emergency contact information (where relevant to events)
• Information provided through contact forms
• Event registration details
• Volunteer application information
• Website usage information through cookies and analytics

We only collect information that is necessary to provide our services and communicate with you.

How We Use Your Information

We may use your information to:

• Respond to enquiries
• Manage event bookings and registrations
• Send important event information
• Administer workshops, support groups, and community activities
• Recruit and manage volunteers
• Improve our services and website
• Send newsletters and updates where you have consented to receive them
• Comply with legal and regulatory obligations

Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests in running and improving our services

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our website and services, including:

• Event registration platforms
• Payment processing providers
• Email marketing services
• Website hosting providers

These organisations only process information on our behalf and must keep it secure.

Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

Data Retention

We will only keep your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information where appropriate
• Restrict or object to certain processing activities
• Withdraw consent at any time where consent is the basis for processing
• Lodge a complaint with the UK’s data protection regulator, the Information Commissioner’s Office

Cookies

Our website may use cookies to improve user experience and understand how visitors use our website. You can control cookies through your browser settings.

Third-Party Services

Our website may contain links to third-party websites or use third-party services such as Eventbrite, Zeffy, social media platforms, and payment processors. These services have their own privacy policies, and we encourage you to review them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: June 2026